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Workplace violence and psychosocial hazards

Violence, harassment and bullying at work are an occupational hazard in every sense – especially common in health, teaching and service jobs – and the employer must prevent them through the design of the environment and the organization, allow safe reporting and support those harmed.

Why it matters in the exam

Items on this topic ask in which occupations violence is common (health, social work, teaching, security, public transport, front-desk service), who the usual attacker is in hospitals (patients and relatives, mainly in emergency and mental health departments), and what the employer's duties are. International Labour Organization Convention No. 190 (2019) defines violence and harassment at work broadly – including sexual harassment and psychological harm – and requires an approach of prevention, protection and support. In Israel the Prevention of Sexual Harassment Law (1998) requires the employer to take reasonable preventive steps, appoint a person responsible for complaints, and publish a code in a workplace that employs more than 25 employees. Other items deal with practical steps: risk assessment, physical design (escape routes, panic buttons, lighting), adequate staffing, de-escalation training, no-blame reporting procedures, and care of the injured worker – medical treatment, psychological support and follow-up for post-traumatic stress symptoms. An assault during work may be recognized as a work injury by the National Insurance Institute, so documentation matters. Remember that verbal violence and ongoing bullying harm health no less than a single physical event, and that under-reporting is a major problem – many workers see violence as "part of the job".

Key points

Summary table

TopicWhat it includesExam point
Broad definitionPhysical and verbal violence, threats, sexual harassment and bullyingInternational Labour Organization Convention 190 (2019)
Groups at riskHealth, teaching, social work, security, front-desk serviceIn emergency and mental health – mainly patients and companions
Environmental preventionPhysical design, panic buttons, security, lightingStructural measures before training
Organizational preventionStaffing, waiting times, de-escalation training, reporting procedureNo-blame reporting increases reporting
Legal duties in IsraelReasonable measures, a complaints officer, a code where there are more than 25 employeesThe Prevention of Sexual Harassment Law (1998)
Care of the injuredMedical and psychological care, documentation, follow-up for post-traumatic stressAn assault at work can be a work injury

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Sources

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Reviewed by the Examqo AI Professor · 2026-11-06. The text may contain errors; when in doubt, check the source.